Terms of Service
Welcome to Account First Aid. These Terms of Service ("Terms") govern your access to and use of the accountfirstaid.com website and all related services, content, and resources (collectively, the "Service"). By accessing or using Account First Aid, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Acceptance of Terms
By accessing accountfirstaid.com, creating an account, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Account First Aid. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to modify these Terms at any time. Your continued use of Account First Aid after any changes indicates your acceptance of the modified Terms. We will make reasonable efforts to notify users of material changes through the Service or via email.
2. Description of Service
Account First Aid provides educational information, guidance, and resources to help ordinary Americans respond to digital emergencies including locked accounts, stolen identities, unauthorized financial transfers, lost or stolen devices, scams, and AI-enabled abuse. Our Service offers plain-English instructions, emergency response protocols, documentation templates, and practical advice designed to help users take immediate action to protect themselves and minimize damage.
The information provided through accountfirstaid.com is for general educational and informational purposes only. Account First Aid does not provide legal advice, financial advice, or professional services. The Service is designed to help users understand their options and take initial protective steps, but it does not replace consultation with qualified professionals such as attorneys, financial advisors, or cybersecurity experts.
3. User Accounts and Responsibilities
Certain features of Account First Aid may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.
You must be at least 18 years of age to create an account on accountfirstaid.com. By creating an account, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. You are solely responsible for your account and any content you submit through the Service.
4. Acceptable Use
You agree to use Account First Aid only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
In any way that violates any applicable federal, state, local, or international law or regulation
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
To impersonate or attempt to impersonate Account First Aid, an Account First Aid employee, another user, or any other person or entity
To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm Account First Aid or users of the Service
To introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service, the server on which the Service is stored, or any server, computer, or database connected to the Service
To attack the Service via a denial-of-service attack or a distributed denial-of-service attack
To harvest or collect email addresses or other contact information of other users from the Service by electronic or other means
5. Intellectual Property Rights
The Service and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Account First Aid, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Service for your personal, non-commercial use only. You may print or download content from accountfirstaid.com for your own personal emergency response purposes, provided that you maintain all copyright and other proprietary notices. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as permitted by these Terms or with our prior written consent.
The Account First Aid name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Account First Aid or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this Service are the trademarks of their respective owners.
6. User Content
Account First Aid may allow users to submit, post, or share content, including comments, questions, feedback, or other materials ("User Content"). You retain ownership of any intellectual property rights that you hold in your User Content. By submitting User Content to accountfirstaid.com, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Service and our business operations.
You represent and warrant that you own or have the necessary rights to submit your User Content and that your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, intellectual property rights, or any other rights of any person or entity. You are solely responsible for your User Content and the consequences of posting or publishing it.
We reserve the right to remove or refuse to post any User Content for any reason in our sole discretion. We take no responsibility and assume no liability for any User Content that you or any other user or third party posts or sends through the Service.
7. Disclaimers
The service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Account First Aid disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
Account First Aid does not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service or the server that makes it available are free of viruses or other harmful components. Account First Aid does not warrant or make any representations regarding the use or the results of the use of the materials on accountfirstaid.com in terms of their correctness, accuracy, reliability, or otherwise.
The information provided through the Service is not intended to be a substitute for professional legal, financial, or technical advice. You should not rely solely on information from Account First Aid when making decisions that could affect your legal rights, financial security, or personal safety. Always seek the advice of qualified professionals regarding your specific situation.
8. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Account First Aid, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for damages of any kind, under any legal theory, arising out of or in connection with your use, or inability to use, the service, any websites linked to it, any content on the service or such other websites, including any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.
9. Indemnification
You agree to defend, indemnify, and hold harmless Account First Aid, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including but not limited to your User Content, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Account First Aid is headquartered, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the applicable jurisdiction, and the parties hereby consent to personal jurisdiction and venue therein.
You and Account First Aid agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Account First Aid each waive any right to a jury trial.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect through a notice on accountfirstaid.com or via email to registered users. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service. We encourage you to review these Terms periodically to stay informed of any updates.
13. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions shall continue in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by Account First Aid on the Service, constitute the entire agreement between you and Account First Aid concerning the Service and supersede all prior or contemporaneous understandings and agreements, whether written or oral, regarding the Service.
15. Contact Information
If you have any questions about these Terms of Service, please contact us through the contact information provided on accountfirstaid.com. We welcome your feedback and are committed to addressing any concerns you may have about our Service or these Terms.
Last Updated: October 9, 2026